Privacy Policy | Adjusted App

1. Introduction
AdjustED ("we," "our," or "us") is committed to protecting the privacy of our users, including educators, students, and school communities. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information when using our application and services.

2. Compliance with Australian Privacy Laws
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We also consider applicable education sector privacy requirements where relevant.

3. Information We Collect
We may collect and process the following types of personal and sensitive information:

- Personal Details: Names, email addresses, school affiliation, contact information
- Educational Data: Student records, adjustment data, assessment notes, and associated documentation
- Usage Data: Logins, access times, features used, pages visited
- Technical Information: IP address, browser type, device information, operating system

4. How We Collect Information
We collect information through:

- Direct Input: User registration, forms, and system usage
- Automated Technologies: Cookies and system logs
- Third-Party Services (see Sub-Processors section below)

5. How We Use Information
We use personal information to:

- Deliver and maintain core platform functionality
- Authenticate users and manage access
- Generate reports and support educational outcomes
- Monitor and improve system performance
- Comply with legal and contractual obligations
- Communicate service updates and support information

6. Disclosure of Information
We do not sell or rent personal information. We may disclose information to:

- Service providers (sub-processors) under strict contractual obligations
- Educational institutions (e.g. school administrators) for authorised use
- Legal authorities where required by law

7. Sub-Processors

AdjustED uses trusted third-party providers ("sub-processors") to deliver aspects of the service.

Microsoft Azure
Purpose: Hosting and infrastructure
Data Types: User data, application data
Location: Australia
More Information: https://azure.microsoft.com

Auth0
Purpose: Authentication and identity management
Data Types: Email address, login credentials
Location: USA / Australia
More Information: https://auth0.com/privacy

Stripe
Purpose: Payment processing
Data Types: Billing details
Location: USA
More Information: https://stripe.com/privacy

Sub-processors are bound by contractual obligations to protect personal information and process it only in accordance with our instructions.

8. Data Security
We maintain appropriate technical and organisational security controls, including:

- Encryption of data in transit (TLS) and at rest
- Role-based access controls
- System monitoring and logging
- Logical data segregation between customers

9. Data Retention
We retain data only as long as necessary to provide services and meet legal obligations. Schools may request deletion of their data at any time.

10. Access and Correction
Users may request access to or correction of personal information by contacting support@adjusted-app.com.au.

11. International Data Transfers
Where data is transferred outside Australia, we take reasonable steps to ensure it is handled in accordance with Australian privacy laws and appropriate safeguards.

12. Cookies
We use cookies for session management, security, and service improvement. Users can manage cookie preferences via browser settings.

13. Children’s Privacy
AdjustED is used by educational institutions. We do not collect personal information directly from children; data is managed by authorised school personnel.

14. Policy Updates and User Consent
We may update this Privacy Policy from time to time. Where material changes occur:

- Users will be notified via email and/or in-app notification
- Users will be required to review and explicitly accept the updated Privacy Policy before continuing to use the service

15. Contact Us
AdjustED App by Tarsk Consultants Pty Ltd
Email: support@adjusted-app.com.au