Privacy Policy
Effective Date: 01/01/2025
Last updated: 03/06/2025
1. Introduction
AdjustED ("we," "our," or "us") is committed to protecting the privacy of our users, including educators, students, and school communities. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our application and services.
2. Compliance with Australian Privacy Laws
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which govern the collection, use, and management of personal information in Australia.
3. Information We Collect
We may collect and process the following types of personal and sensitive information:
Personal Details: Names, email addresses, school affiliation, contact information.
Educational Data: Student records, adjustment data, assessment notes, and associated documentation.
Usage Data: Logins, access times, features used, pages visited.
Technical Information: IP address, browser type, device information, operating system.
Metadata: AI-generated summaries, logs, and system prompts associated with user activity.
4. How We Collect Information
We collect information through:
Direct Input: When users register, submit forms, enter student data, or communicate with us.
Automated Technologies: Cookies and tracking tools to improve functionality and security.
Third-Party Services: Including but not limited to:
Auth0 for authentication
Stripe for payment processing
OpenAI for AI-generated text and goal creation
5. Use of OpenAI
AdjustED integrates with OpenAI to assist with SMART goal generation and summarisation of input data.
Data Handling: AdjustED transmits de-identified or minimally identifiable content to OpenAI’s API for processing.
No Data Retention by OpenAI: OpenAI does not store or retain customer data after processing.
Transparency: Users are informed when using AI-generated features within the application.
For more information, refer to OpenAI's API Data Usage Policy.
6. How We Use Information
We use your information to:
Deliver core features and services
Authenticate and manage users
Generate reports, summaries, and goals
Monitor and improve system performance
Comply with legal and contractual obligations
Communicate updates, changes, and support-related information
7. Disclosure of Information
We do not sell or rent personal information. We may disclose information to:
Service Providers operating under strict confidentiality and data processing agreements
Legal Authorities if required by law, regulation, or court order
School Administrators to support authorized educational use and oversight
8. Data Security
We maintain rigorous security practices, including:
Encryption: Data is encrypted both in transit (TLS) and at rest.
Role-Based Access: Data access is limited to authorized users via granular permissions.
Auditing & Monitoring: Regular internal reviews and vulnerability assessments are performed.
Multi-Tenant Isolation: Logical separation of school data through secure tenant identifiers and row-level security.
9. Data Retention
We retain data only for as long as necessary to provide our services and comply with regulatory requirements. Schools may request permanent deletion of their data at any time by contacting support.
10. Access and Correction
Schools and authorized users can access or correct personal data by contacting us at support@adjusted-app.com.au. We aim to respond to all requests within a reasonable timeframe.
11. International Data Transfers
Data processed by AdjustED may be stored on servers located outside of your jurisdiction (e.g., in Microsoft Azure's Australian data centres). Any cross-border data transfers comply with applicable data protection laws.
12. Use of Cookies
We use cookies to enhance your experience, analyse traffic, and maintain session security. You can control cookie settings via your browser.
13. Children’s Privacy
AdjustED is designed for use by educational institutions. We do not knowingly collect data from children directly. All student data is entered and managed by school staff under the school's privacy obligations.
14. Refund Policy
All payments for AdjustED plans are non-refundable, including monthly and annual subscriptions. We encourage users to take advantage of our free 30-day trial prior to committing. Please contact support if you experience any issues.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be communicated via email or in-app notification. Continued use of the application after changes implies acceptance.
16. Contact Us
AdjustED App by TARSK Consultants
Email: support@adjusted-app.com.au